COMPUTER CONTROLLED

At the heart of the super automatic machine is computer circuitry. Variations in grind, brew time, milk steaming and frothing, water temperature, beverage temperature, extraction pressure etc. are set via the touchpad and monitored by the circuitry. The machine knows the proper settings, and can automatically adjust if any of the settings are outside of specification.

The control system is an outstanding tool for management control. Operators can access daily and cumulative beverage counts and beverage counts by drink in order to manage shrinkage.

The machine cleaning process is automated, and in many of the best models the user does not have to disassemble any parts to clean the machine. Step by step instructions are displayed on the machine that directs the user through the daily cleaning process. The entire cleaning process takes about 10 minutes per day. Better machines are programmed to automatically shut down if the cleaning process is not completed as required. This is an excellent aid in maintaining beverage quality.

IN SUMMARY

In the beginning we asked the question, "Super automatic espresso machines –where do they fit?– Here's our opinion. Any organization searching for world-class espresso beverage quality, simplicity of training and operating, and the ability to provide customer choice is a potential commercial super automatic user. Super automatics fit:

• Where there is identified demand and management support for high quality coffee programs.
• Where operators have challenges with labour retention, training, and commitment.
• Where the work environment is fast-paced and requires multi-tasking.
• Where hiring additional staff is not an option.
• Where customers demand quality of beverage and speed of service.

It's all about customer satisfaction. After all is said and done - will your customers get a world-class espresso drink? The customer is increasingly knowledgeable and will demand quality and variety. You need to deliver coffee house quality espresso drinks cup after cup, day after day, with push button simplicity.

It's all about simplicity. All foodservice operators face challenges with labour retention and investment in training. Choose a machine that is user friendly and requires no specialized training and that requires no additional labour.

It's all about profit. It all comes down to Return on Investment. Super automatic machines will deliver the highest yield at the minimum expense, over time.