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Service
- Head office based team of workshop engineers working on…
- Major repairs
- Equipment refurbishment
- Boiler inspections
- Emergency breakdown cover provided by team of 17 field based service engineers
- Engineers strategically located nationally to deal with all…
- Mechanical breakdowns
- Installations
- All engineers supported by
- Field Service Manager
- Technical & Training Manager
- Head office based customer service department…
- Handles breakdown calls
- Schedules installations
- Assigns workloads to engineers
- Co-ordinates workshop
- In-house parts department
- Co-ordinate parts for workshop & field engineers
After Sales Support
- All machines supplied with one years parts & labour warranties
- 2nd & 3rd year parts/labour service contracts available, prices vary dependant upon make/model
- Full workshop strip down service available, prices available on request
- Workshop service includes
- Complete strip down of machine
- Boiler descale
- Gaskets and seals replaced
- All components cleaned and reassembled
- Clean/inspect external body panels
- Run and test machine
- Full QC check
- Please Note: Replacement of major components charged separately
- Boiler inspection service available
- Loan machines available*
* A small additional charge is made for this service
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